Postion: New Car Sales Consultant
Branch: Kelston Chery Makhanda
Due Date for Applications:
1st of November
The main purpose of the position (KPi) is:
An Exciting opportunity exists for an experienced Sales Consultant (New) to sell new motor vehicles (First Gross) and associated accessories and services( Second Gross) to target, ensuring the maximum profit and client retention through customer satisfaction.
Key roles and responsibilities
o Sell motor vehicles and associated accessories and services
o Appraise and price trade-ins and buy-ins.
o Ensure client satisfaction.
o Obtain trade covers.
o Ensure vehicle delivery standards to customers are met.
o Follow up with outstanding debtors and conclude deal file documentation.
o Execute all agreed projects.
o Keep the showroom and stockyard to the agreed standard.
o Adherence to company culture and code of ethics
Qualifications / experience required
Essential
o Grade 12
o Basic Literacy and Communication Skills
o Valid Driver’s License
o Vehicle appraisal experience
o Pricing of trade-in experience
o Minimum 2 year of work experience in Motor Trade - new vehicles
Desirable
o Some Mechanical knowledge
o Minimum 1 Year experience in Sales & Marketing
Key attributes and competencies needed:
o Target Driven
o Customer Orientated
o Motivated
o Networking ability
o Good verbal & written communication skills
o Numerical Skills
o Product Knowledge
o Self – Motivated
o Honest
o Strong Interpersonal Skills
Employment Equity
Appoints will be made with due consideration of Kelston Motor Group Employment Equity Plan Thus, people from
designated equity group are encouraged to apply.
Postion: Service Advisor
Branch: Kelston Ford Cradock
Due Date for Applications:
16th of October
The main purpose of the position (KPi) is:
An Exciting opportunity exists for an experienced Service Advisor to assist customers with their service and maintenance needs ensuring their continued satisfaction with their vehicles and the dealership. To act as a liaison between the departments providing service and repair work and the customer to ensure the customer’s experience at the dealership is a positive one. To deal with and resolve all customer complaints raised.
Key roles and responsibilities
o Book in the vehicle brought in for service or repair
o Monitor the progress of the work being done
o Monitor ‘carry overs’ in the Workshop
o Hand back vehicle to customer after the service or repair
o Ensure customer satisfaction
o Complete the required administration
o Execute all agreed projects and maintain the initiative
Qualifications / experience required
Essential
o Grade 12
o Valid Driver’s License
o Minimum of 2 Years experience in the motor industry as a Service Advisor
o Knowledge of vehicle legislation, consumer legislation, and trade practices
o Good Computer Skills
Desirable
o Some Technical and Mechanical knowledge
o BSI & Evolve
Key attributes and competencies needed:
o Problem-solving abilities
o Ability to work well under pressure
o Good interpersonal skills
o Customer satisfaction
o Diagnostic ability
o Good communication skills
o Assertiveness
o Level-headed
o Good listening Skills
o Honest
o Tolerant
Employment Equity
Appoints will be made with due consideration of Kelston Motor Group Employment Equity Plan Thus, people from
designated equity group are encouraged to apply.
